1. Introduction

Welcome to Online Quran Academy (“we,” “our,” or “us”). Our website, https://online-quran-academy.com/, provides information about online Quran education and related learning programs.

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, contact us, inquire about our courses, or use our services. It also explains how information may be used, shared, stored, and protected.

Our courses include Noorani Qaida, Quran Reading with Tajweed, Complete Hifz, Part-Time Hifz, Quran Translation & Tafseer, Islamic Studies, and Arabic Language.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific data processing activities, we will request that consent separately.

2. Information We Collect

The information we collect depends on how you interact with our website and which services you use.

Personal Information You Provide

When you contact us, submit an inquiry, or request information about our courses, you may provide:

• Full name
• Email address
• Phone number or WhatsApp number
• Country or general location
• Course of interest
• Message or inquiry details
• Information you voluntarily provide about your learning requirements

Please avoid submitting unnecessary sensitive personal information through our contact forms.

Student and Parent Information

If you inquire about or enroll in our online Quran classes, we may collect information needed to arrange and support learning, depending on the services we offer. This may include a student’s name, age or age group, learning level, course selection, scheduling preferences, and parent or guardian contact details.

We will collect and use this information only for appropriate purposes, subject to applicable privacy laws and the terms explained when the information is collected.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on our website configuration and the tools we use. This may include:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and time spent on pages
• Referring website or source
• Approximate location derived from technical information
• Website usage and diagnostic data

We use this information, where applicable, to understand website performance, identify technical problems, maintain security, and improve the visitor experience.

3. How We Use Your Information

We may use personal information for the following purposes:

• Responding to inquiries: To answer questions about our Quran courses and educational services.
• Course enrollment: To process enrollment requests and provide relevant course information.
• Student communication: To communicate with students or parents about scheduling, lessons, and course-related matters.
• Service improvement: To understand visitor needs and improve our website and educational information.
• Website security: To detect suspicious activity, prevent abuse, and protect our website.
• Administrative purposes: To maintain appropriate records and manage inquiries or service requests.
• Legal compliance: To meet applicable legal obligations and respond to lawful requests.
• Marketing communications: To send promotional information where permitted by law and, when required, with your consent.

You can request to stop receiving marketing communications by using an available unsubscribe option or contacting us. Necessary service-related messages may still be sent when appropriate.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve performance.

Cookies are small text files stored on your device by a website. Depending on the tools configured on our website, cookies may be used to:

• Remember certain website preferences.
• Support essential website functionality.
• Measure website traffic and usage.
• Understand how visitors interact with our pages.
• Support other disclosed website features.

Some cookies may be provided by third-party services integrated into our website.

Where required by law, we will request your consent before using non-essential cookies or similar tracking technologies. You may also be able to manage cookies through your browser settings or our cookie preference tool, if available.

Disabling certain cookies may affect some website functions.

5. Third-Party Services

We may use third-party services to operate, maintain, analyze, or improve our website and educational services. Depending on our actual configuration, these may include:

• Website hosting providers
• Website security and spam-prevention services
• Website analytics tools
• Contact form or email delivery services
• Communication platforms, such as WhatsApp
• Online meeting or video-conferencing services
• Payment processors, if online payments are offered

These providers may process certain information as needed to deliver their services. Their handling of personal information is also subject to their own applicable privacy policies and contractual obligations.

We encourage you to review the privacy policies of third-party services before using them.

We will not claim to use a particular third-party service unless it is actually integrated into our website or operations.

6. How We Share Your Information

We do not sell personal information to third parties as a business practice.

We may share information in limited circumstances, including:

• Service providers: With trusted providers who help us operate the website or deliver services.
• Educational administration: With authorized personnel who need the information to respond to inquiries or manage course arrangements.
• Legal obligations: When disclosure is required by applicable law or a valid legal process.
• Safety and security: When reasonably necessary to investigate suspected fraud, protect our rights, or help prevent harm.
• Business changes: If a merger, restructuring, or transfer of business assets occurs, subject to applicable privacy requirements.

Where appropriate, we take steps to ensure that information shared with service providers is limited to what is necessary for the relevant purpose.

7. Children’s Privacy

Online Quran Academy offers educational information that may be relevant to children and their parents. We recognize the importance of protecting children’s personal information.

Parents or legal guardians should oversee children’s use of our services and provide consent where required by applicable law.

We may collect limited information about a child when it is necessary to respond to an inquiry or arrange educational services, subject to applicable legal requirements.

We do not knowingly collect children’s personal information for purposes that are not disclosed or permitted by applicable law. Where parental consent is required, we will take appropriate steps to obtain it before processing the relevant information.

If you believe that a child has provided personal information inappropriately, please contact us. We will review the request and take appropriate action, which may include deleting the information where legally and operationally appropriate.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• The nature of the inquiry or educational service
• Whether a student has enrolled
• The need to maintain administrative records
• Applicable legal or accounting obligations
• The resolution of disputes or security incidents

When personal information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal obligations and legitimate recordkeeping requirements.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on our website configuration, these measures may include access controls, security updates, secure connections, backups, and other appropriate safeguards.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

You should avoid sending passwords, payment card details, or other highly sensitive information through general contact forms or ordinary email.

10. Your Privacy Rights

Depending on your country or region and the applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you.
• Asking us to correct inaccurate or incomplete information.
• Requesting deletion of personal information where applicable.
• Objecting to certain types of processing.
• Requesting restrictions on certain processing activities.
• Requesting a copy of information in a portable format where applicable.
• Withdrawing consent where processing is based on consent.
• Complaining to the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To submit a privacy request, contact us using the details provided in the Contact Us section below. We may need to verify your identity before responding.

If you are a parent or legal guardian making a request concerning a child, we may ask for reasonable information to verify your authority to make that request.

11. International Data Transfers

Online Quran Academy may receive inquiries from people living in different countries. Depending on the website’s hosting arrangements and the third-party services we use, personal information may be processed or stored in countries other than the country where you live.

Where international data transfers are subject to legal requirements, we will take the measures required by applicable law to protect the information being transferred.

If you have questions about where your personal information is processed, you may contact us for further information.

12. Links to Third-Party Websites

Our website may contain links to external websites, educational resources, or third-party services.

We do not control the privacy practices or content of websites operated by other organizations. Visiting an external website is subject to that website’s own terms and privacy policy.

We recommend reviewing the relevant privacy policy before submitting personal information to any third-party website.

13. Communication and Marketing

If you contact us about a Quran course, we may use the contact details you provide to respond to your inquiry and communicate about the requested service.

We may also send promotional messages about courses or educational services where permitted by applicable law.

You can opt out of marketing communications at any time. Opting out of marketing will not prevent us from sending necessary communications relating to an existing inquiry or service, where appropriate.

We will handle communication preferences in accordance with applicable privacy and electronic marketing laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, educational services, technology, or legal obligations change.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or request consent for relevant changes.

We encourage visitors, students, and parents to review this page periodically to stay informed about our privacy practices.

15. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to make a privacy request, or have concerns about how your personal information is handled, please contact Online Quran Academy through our website.

Website: https://online-quran-academy.com/

Contact page: https://online-quran-academy.com/contact-us/

Please include enough information for us to understand your request. Avoid including passwords or unnecessary sensitive information in your message.

16. Your Privacy Matters to Us

We understand that trust is important when choosing an online Quran learning platform, especially when inquiries involve children or family educational arrangements.

Online Quran Academy aims to handle personal information responsibly, explain its privacy practices clearly, and take reasonable steps to protect the information entrusted to us.

Thank you for visiting Online Quran Academy and taking the time to review our Privacy Policy.